Playset FAQs - Do-It-Yourself

All purchases are required to be paid in full at the time of order. We accept all major credit cards.

Lead time on delivery is 3-6 weeks from order date. Please contact us on this site regarding your specific order, as lead times may vary during peak season and holidays.

The delivery company will contact you to schedule a delivery date and time. Typical swing sets come in multiple bundles/boxes. Some larger packages may need to be opened and hand offloaded to the ground.

Tools needed:

• Ratchet
• 3/4" Socket
• 1/2" Socket
• Cordless Drill
• Screwdriver #3 Phillips Head
• Hammer

Our swing sets feature pre-cut and pre-drilled wood components for easily do-it-yourself assembly. The speed of assembly will depend on the consumer’s experience and comfort level. We offer swing set installation services in selected areas if DIY is not your preferred option.

Our swing sets and accessories are intended for use by children ages 3 to 11 years.

Our swing sets are designed for residential use only.

Yes, the customer is responsible for complying with any Homeowner's Association regulations and restrictive covenants.

ASTM guidelines recommended a 6ft. safety perimeter around your play set as well as overhead.

We recommend putting rubber mats, wood chips, rubber mulch, pea gravel or sand under swing sets. What to put under a swing set.

We recommend the ground to be level within 3 inches.

Our swing sets feature either a heavy-duty vinyl canopy or a durable wood roof depending on the model.

Vinyl canopy replacement will vary depending on how much sun and wind it gets exposed to. We recommend removing the vinyl canopy during the winter to extend the life of the product.

Cedar swing sets:

• 5-year limited warranty on cedar play set and wood components
• 3-year warranty on hardware/accessories
• 1-year warranty on ropes and vinyl canopies.

Small cracks or “checking” is naturally occurring in all types of wood species used outdoors and does not affect the strength or durability of the wood. However, if you have a particular component you have a question about, please fill out the form on this site.

Our imported cedar is prized as a natural repellant to fungus, pests and rot. Cedar is very durable and used for projects that need stronger, resistant material like decks, play sets, fences, interior/exterior trim and even used for building ships and homes. Learn more about cedar swing sets.

Checking is considered small cracks along the growth ring wood. This occasionally happens during the harvesting and drying process and is considered purely aesthetic.

All of our swing sets are factory stained, however, it’s a good idea to apply a fresh coat of stain periodically to maintain the rich color of the wood. Check out our blog on play set staining tips.

Yes, we only use lumber suppliers that adhere to strict quality and harvesting standards. Trees are planted or managed to ensure that the forests are continuously renewed.

Fill out the form on this website and we can send out any replacement parts that you need or reimburse for parts purchased locally with a copy of the sales receipt. You can also mail us the replacement part request along with a receipt.

Address:

1000 Ternes Drive
Monroe, Michigan 48162

Yes, our swings, trapeze and other swing beam activities are connected using "quick clips" which allows for easy changes.